Dr. Susan Koech is an alumnus of Moi University, School of Business, with a PhD, MBA and BBM. Her PhD thesis was titled “Moderating Effect of perceived customer value on relationship quality and customer loyalty among bank customers in Kenya”.
Dr. Koech is a dedicated career banker with a natural instinct for identifying future trends. Prior to joining Government in March 2018, Susan was the Nairobi Regional Head KCB Bank Limited from where she was appointed to the position of PS, East African Community (EAC) and served until February 2019 when she was appointed as PS, Wildlife. At EAC, she is credited with ensuring crafting of sound country positions, whilst building consensus with other partner States to arrive at decisions that support integration and are good for posterity, conception of the Jumuiya Market concept and building trust amongst her peers and the EAC Secretariat leadership among others.
Her life purpose is to connect with the Kenyan people as she uplifts their livelihoods. She is very enthusiastic about networking and building strong relationships with key stakeholders in a bid to create value and positively impact people’s lives. This attribute and passion undoubtedly bring impetus to create and build a framework for engagement with the development partners, NGOs, Private organizations and Community Conservancies in the wildlife sector.
She has also done several leadership courses that have built and grounded her leadership competences. These include Fast Forward (FFWD), Lead, Euro Money – School of Retail Banking, Commercial Awareness and Corporate Governance. She also holds a Diploma in Banking and is a member of Kenya Institute of Bankers (KIB) and Kenya Institute of Management (KIM).
Susan is passionate about mentoring the youth, young professionals and participating in community activities with a bias on education. Through her deliberate interventions, she has nurtured many outstanding leaders and mentored many students across the country.