Cashless payment at KWS Parks and Reserves points of access

Kenya Wildlife Service (KWS) has adopted use of technology to meet customer needs in accessing its parks and reserves countrywide. Consequently payment at points of park entry has now gone cashless effective January 27, 2017.

This is in line with KWS conservation mission that commits the organization to ensuring efficient payment processes geared towards better services to our customers and stakeholders.

KWS Service Charter states that visitors should be served in less than 5 minutes. The cashless payment will therefore ensure that customers are served within the stipulated timelines for increased satisfaction and efficient services.

In addition, KWS is conscientiously working to make the payment process faster, thus reducing long queues at points of access to allow visitors’ access to our facilities in the shortest time possible. 

Among the payment methods introduced include Safaricom Mpesa to serve customers using local currency as an option. For efficiency and accountability, each park has its own Pay bill number which will be provided at the point of access.

As for foreign currencies, there is an option of either depositing into KWS foreign currency accounts (USD, pounds and Euros) or use of Visa and Master Card point of sale machines. Regarding direct deposits, clients should pay prior to visiting parks and produce the banking slip as evidence before entry into parks.

The payment modes that we have adopted include:

  1. Safaricom Mpesa
  2. Visa and Master Card point of sale machines
  3. Direct deposit to KWS accounts in either Kenya Shillings or US dollars

All direct deposits must be made to Account Numbers:

  1. Kenya Shillings accounts:
    • Standard Chartered Bank,  0104433037409 Langata branch 
    • Kenya Commercial Bank, 1107172543 Moi Avenue branch
  2. US dollars accounts:
  • Kenya Commercial Bank, 1109164351 Moi Avenue branch
  • Standard Chartered Bank, 8708033037400  Langata branch

For any clarification, please contact us using our toll free number: 0800 221 5566.